Jetstar Airways

At Jetstar Airways, baggage must have specific dimensions and weight, which are indicated in the carrier's regulations.

Jetstar Airways hand baggage: dimensions and weight

Economy class passengers can bring two pieces of hand baggage with a total weight of 7 kg on board. You can also buy additional baggage of 3 kg. Please note that the main hand baggage must fit in the hold, while smaller baggage (handbag, laptop bag) should be hidden under the seat. Hand baggage in business class can weigh 14 kg, and passengers can bring two suitcases and one small additional item on board.

Jetstar Airways checked baggage: dimensions and weight

At Jetstar Airways, checked baggage depends on your class and fare, and the flight route. In business class, the baggage allowance is usually 30 kg (it is possible to buy an additional 10 kg). Economy class and Starter and Flex packages do not qualify for free checked baggage (you can purchase 15 to 40 kg of baggage). Starter Plus package allows you to travel with 20 kg of baggage and purchase an additional 20 kg, while the Starter Max package allows 30 kg of free checked baggage and the option of purchasing 10 kg. It is worth remembering that one suitcase can have a maximum weight of 32 kg. Suitcases with a length or width of more than 1 m are considered large baggage.

At Jetstar Airways, there are usually two booking classes: economic and business. Travelers can also purchase one of the available packages – as part of the economy class, there are Starter, Starter Plus, Starter Max and Flex packages, while the business class includes Business and Business Max packages. Depending on the selected class and package, passengers can count on some additional services. At Jetstar Airways, the business class guarantees a comfortable flight with entertainment and meals included, as well as a larger baggage limit. If you would like to purchase cheap airline tickets at Jetstar Airways, economy class will be more than sufficient. If necessary, passengers can purchase additional services as part of individual packages, e.g. the possibility of choosing a seat on the plane, seats with more legroom, meals, etc.

Check-in at Jetstar Airways is possible in several ways and depends on the flight route. Typically, travellers can check in at the airport before flight or use a faster and free service Jetstar Airways online check-in. When can you check in online?

• Domestic flights in Australia and New Zealand: from 28 days to 35 minutes before flight (if we have a seat booked) or from 2 days to 35 minutes before flight (when we have not purchased a seat). 
• Domestic flights in Japan: from 2 days to 35 minutes before flight.
• Domestic flights in Vietnam: from 2 days to 1h before flight.
• International flights: if the service is available, passengers can check in between 2 days and 2 hours before flight.

The Jetstar Airways fleet consists of over 70 machines adapted to short, medium and long hauls. Airbus A320 and Airbus A321 aircrafts operate flights in Asia, New Zealand and Australia. Bombardier Q300 can carry 50 passengers, which is why this type of aircraft is used for regional flights in New Zealand. In turn, Boeing 787 Dreamliner supports international flights during which business class passengers can take advantage of free on-board entertainment (movies, music, TV, games) or purchase a package that provides access to on-board entertainment in economy class.

The airline is known for low-cost flights, so individual additional services are usually paid. Business class passengers can count on free entertainment and meals during the flight. The Jetstar Airways economy class menu depends on the flight route and purchased package. Some economy packages include a snack/hot dish and coffee or tea in the ticket price. Passengers can also purchase a special comfort package, i.e. a package with a blanket, eye mask, toothbrush or earplugs. The Jetstar Airways loyalty programme, or Qantas Frequent Flyer, allows you to collect points/miles for flights within certain packages and exchange them for vouchers with the carrier or partner companies. All Jetstar Airways deals are announced by the airline on the website or in newsletters sent by email.

Melbourne Airport, also known as Tullamarine Airport, is located 22 km from the centre of Melbourne. The port was established in 1970 and is the second largest airport in Australia. The complex consists of 4 terminals in between which there runs a free bus. There are numerous shops, cafes, exchange offices, pharmacy, medical point and car rentals at the airport. Travelers can also use the Wi-Fi network. The airport has space for short- and long-term parking. Access to/from Melbourne Airport is provided by buses and taxis. There are numerous hotels offering accommodation in various price ranges in the airport zone.

The Melbourne airport IATA code is MEL.